Privacy Policy

DBW PERFUMES & COSMETICS TRADING L.L.C ("DBW", "we", "us", "our") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By using our website (dubaibeautywholesale.com) or purchasing products or services from us, you agree to the practices described in this policy.

Information You Provide to Us

We collect personal and business information when you:

• Register for a DBW wholesale account
• Place an order or request a quotation
• Contact our sales or customer service team
• Sign up for newsletters or marketing communications
• Apply for a brand or distribution partnership
• Submit a form on our website (e.g. "Partner With Us")

This may include your name, company name, business registration/trade license details, email address, phone number, shipping and billing address, and payment-related information.

Information Automatically Collected

When you browse our website, we may automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent on the Site, and referring website
• General location data (used to determine your region and language)
• Cookies and similar tracking technologies (see Section 5)

We use the information we collect to:

• Process and fulfill your orders, including shipping, invoicing, and customer support
• Verify wholesale eligibility and manage your DBW account
• Communicate with you regarding orders, inquiries, and account matters
• Send marketing communications, product updates, or promotional offers (only where you have opted in or as permitted by law)
• Improve our website, product catalog, and services
• Detect and prevent fraud, unauthorized access, or misuse of our Site
• Comply with legal, tax, and regulatory obligations in the UAE and other applicable jurisdictions

We do not sell your personal information to third parties.

DBW implements reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. Payment and account information is transmitted using secure, encrypted connections.

While we take reasonable steps to secure your data, no method of transmission or storage is 100% secure, and DBW cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law (including UAE tax and commercial record-keeping requirements).

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: With logistics partners, payment processors, and IT service providers who help us operate the Site and fulfill orders. These providers are only authorized to use your information to perform services on our behalf.
• Brand & Supplier Partners: Where necessary to fulfill an order or facilitate a distribution partnership.
• Legal Requirements: Where required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, in which case we will notify affected customers where required.

Our website uses cookies and similar technologies to:

• Keep you signed in and remember your cart/preferences
• Understand how visitors use our Site (analytics)
• Improve site performance and user experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site, such as the ability to place an order.

Our Site may contain links to third-party websites. DBW is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

If you have subscribed to receive marketing communications from DBW, you may opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email, or
• Contacting us directly at sales@dubaibeautywholesale.com

Opting out of marketing communications will not affect order confirmations, shipping updates, or other transactional communications related to your account.

Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual retention requirements
• Withdraw consent to marketing communications at any time
• Object to certain processing of your information

To exercise any of these rights, please contact us using the details in Section 12 below.

As DBW serves customers across the Middle East, Africa, Asia, and other international markets, your information may be transferred to and processed in countries other than your own, including the United Arab Emirates. We take reasonable steps to ensure that any such transfer is conducted securely and in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: