Customer Service

Whether you're placing your first wholesale order, tracking a shipment, or exploring a brand partnership, the DBW PERFUMES & COSMETICS TRADING L.L.C team is here to help.

Frequently Asked Questions

Everything you need to know about ordering from DBW.

About DBW

Email

hello@dubaibeautywholesale.com

Phone / WhatsApp

+971 55 812 8354

Address

Shop No 37-39, Ground Floor, Empire Plaza, Naif Rd, Deira, Dubai, UAE

Business Hours

Mon - Thu & Sat: 10:00 AM - 8:00 PM, Fri: 2:00 PM - 8:00 PM (GST). Closed Sunday.

Response Time

We aim to respond to all inquiries within 1 business day.

Account & Order Support

For assistance with an existing order, shipping updates, product availability, returns, or account support, please email sales@dubaibeautywholesale.com and include your order number (if applicable) so we can respond more efficiently.

Have a question not covered here? Reach out to our team at +971 55 812 8354 — we're happy to help.